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Terms & Conditions

We respect your privacy. This policy explains what we collect, how we use it, and the choices you have.

Updated: Jan 29, 2026 GDPR-ready structure
Note: This is a template privacy policy page design. Replace bracketed items like [Company Address] with your real details.

1) Introduction

Giglance (“we”, “us”, “our”) provides a service marketplace that connects clients and freelancers. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, mobile experiences, and related services (the “Services”).

2) Information we collect

We collect information to operate the Services, personalize your experience, and keep the platform secure.

Account information

Name, username, email, phone, profile photo, and account preferences.

Transaction information

Orders, invoices, payment status, refunds, and service delivery records.

Communications

Messages, support tickets, feedback, and dispute communications.

Device & usage data

IP address, browser type, pages visited, and approximate location.

3) How we use information

  • Provide and improve the Services (accounts, orders, and payments).
  • Prevent fraud, abuse, and platform misuse.
  • Personalize content (recommended gigs, sellers, guides).
  • Communicate about updates, support, and account activity.
  • Comply with legal obligations and enforce policies.

4) Legal bases (if applicable)

Depending on your location, we process personal information based on: contract performance, legitimate interests, consent, and legal obligations.

5) How we share information

We may share information with trusted service providers (hosting, analytics, customer support), payment partners, and when required by law. We do not sell your personal information.

Marketplace note: If you contact a freelancer or client, information you share through your profile and gig/order details may be visible to that party.

6) Cookies & tracking

We use cookies and similar technologies to remember settings, analyze traffic, and improve performance. You can control cookies through your browser settings.

7) Data security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, but we continuously improve platform security.

8) Data retention

We retain information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

9) Your rights & choices

Access & update

Review and edit account details from your profile settings.

Delete

Request account deletion (subject to legal retention obligations).

Marketing preferences

Opt out of non-essential emails in settings or via unsubscribe link.

Cookie controls

Manage cookie choices using your browser configuration.

10) Children’s privacy

The Services are not intended for children under [Minimum Age]. If you believe a child has provided personal information, contact us to request deletion.

11) International transfers

If we transfer information across borders, we take steps to ensure appropriate safeguards are in place.

12) Changes to this policy

We may update this policy from time to time. We will revise the “Updated” date and, if changes are significant, provide additional notice.

13) Contact us

Privacy inquiries

Email: privacy@giglance.com

Address: [Company Address]

Contact support